Right to receive information from the very first contact with the competent authority


(according to Article 57 of Law 4478/2017)

1. From their first contact with the police or other competent authority, victims shall be provided with the following information without undue delay and through any means possible:

  • (a) on the type of support they can receive and the competent body providing it, including, where appropriate, basic information on access to medical care and any special support, including psychological assistance and accommodation in shelters;
  • (b) on the terms and conditions for the admissibility of the lodging of a complaint and the right to lodge a civil action
  • within criminal proceedings;
  • c) on the procedure and conditions for the provision of protective measures;
  • (d) on the procedure and conditions for the provision of legal aid;
  • (e) on the procedure and conditions for claiming compensation;
  • (f) on the procedure and conditions for the provision of the right to interpretation and translation;
  • (g) on the procedure and conditions under which their rights are exercised if they reside in another Member State;
  • (h) on existing procedures for lodging a complaint if their rights are not respected by the competent authority;
  • (i) on contact details for communication and information purposes with regard to their case;
  • (j) on existing restorative justice procedures and the authorities responsible for these;
  • (k) on the procedure and conditions for the reimbursement of any costs for their participation in the criminal proceedings.

2. The scope and specificity of the information referred to in paragraph 1 shall vary according to the specific needs and personal situation of the victim and the type or nature of the offence. Each competent authority may further provide additional details at later stages depending on the needs of the victim and the usefulness of these details at each stage of the procedure.

I WAS A VICTIM OF CRIME: COMMON REACTIONS THE RIGHTS OF VICTΙMS OF CRIME CRIMINAL COURT PROCEEDINGS WHO IS WHO IN CRIMINAL PROCEEDINGS SUPPORT TO VICTIMS


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